All Systems Operational

About This Site

Our team continuously monitors the SimplePractice System, including our customer- and client-facing web applications as well as mobile applications.

In the event that a part of SimplePractice is not available or encounters a problem, our team will post here.

If you are encountering an error not listed here, please reach out to our Customer Success Team via our Help Center at: https://support.simplepractice.com

Uptime over the past 90 days. View historical uptime.
Main application Operational
90 days ago
99.91 % uptime
Today
Insurance Processing Operational
90 days ago
100.0 % uptime
Today
Telehealth Service Operational
90 days ago
99.97 % uptime
Today
Online Payments Service Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
90 days ago
100.0 % uptime
Today
SMS Service ? Operational
90 days ago
100.0 % uptime
Today
Document Storage Service Operational
90 days ago
100.0 % uptime
Today
Feedback Page ? Operational
90 days ago
100.0 % uptime
Today
Insurance Operational
Insurance Processing - Eligible Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
SimplePractice Service Availability
Fetching
Nov 4, 2025

No incidents reported today.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Connectivity Issues with various services
Resolved - Connectivity issues have been resolved. We appreciate your patience.
Oct 21, 05:16 PDT
Update - We are continuing to monitor for any further issues.
Oct 20, 15:44 PDT
Monitoring - The affected areas of our platform are in the process of recovering, and we are continuing to monitor this further. We will follow up when we have more information to share.
Oct 20, 13:46 PDT
Update - Users may still be experiencing issues with various areas of the platform including Telehealth, ePrescribe, and insurance enrollments. We're continuing to work to resolve these issues.

We'll continue to provide further information as we have it.
Oct 20, 11:15 PDT
Update - Users may experience continued issues with various areas of the platform including Telehealth and ePrescribe. We're currently investigating and working to resolve these issues.

We will continue to provide updates as we have them.
Oct 20, 09:35 PDT
Investigating - Users may be experiencing issues with connecting to Telehealth appointments.

We are actively working to resolve this issue as quickly as possible. More updates to follow shortly.
Oct 20, 07:52 PDT
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