All Systems Operational

About This Site

Our team continuously monitors the SimplePractice System, including our customer- and client-facing web applications as well as mobile applications.

In the event that a part of SimplePractice is not available or encounters a problem, our team will post here.

If you are encountering an error not listed here, please reach out to our Customer Success Team via our Help Center at: https://support.simplepractice.com

Uptime over the past 90 days. View historical uptime.
Main application Operational
90 days ago
99.9 % uptime
Today
Telehealth Service Operational
90 days ago
100.0 % uptime
Today
Online Payments Service Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
90 days ago
99.96 % uptime
Today
SMS Service ? Operational
90 days ago
99.99 % uptime
Today
Document Storage Service Operational
90 days ago
100.0 % uptime
Today
Feedback Page ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
SimplePractice Service Availability
Fetching
Past Incidents
Oct 15, 2024

No incidents reported today.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024
Heavy traffic causing slow loading times
Resolved - This incident has been resolved.
Oct 2, 16:45 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 2, 15:43 PDT
Update - We are continuing to investigate this issue.
Oct 2, 11:56 PDT
Investigating - The site is currently experiencing a higher than normal amount of load which may be causing pages and features to be slow or unresponsive.

We are actively working to resolve this issue as quickly as possible. More updates to follow shortly.
Oct 2, 11:18 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 2, 10:47 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 2, 10:28 PDT
Investigating - The site is currently experiencing a higher than normal amount of load which may be causing pages and features to be slow or unresponsive.

We are actively working to resolve this issue as quickly as possible. More updates to follow shortly.
Oct 2, 10:15 PDT
Oct 1, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage