Update - We are currently experiencing a limited feature interruption related to Telehealth appointments on Safari.
Our Engineering team is monitoring this situation as our vendor works to resolve the issue.
We are actively working to resolve this issue as quickly as possible. More updates to follow shortly.
Apr 10, 2026 - 13:07 PDT
Our Engineering team is monitoring this situation as our vendor works to resolve the issue.
We are actively working to resolve this issue as quickly as possible. More updates to follow shortly.
Apr 10, 2026 - 13:07 PDT
Investigating - We are currently investigating this issue.
Apr 10, 2026 - 12:21 PDT
Apr 10, 2026 - 12:21 PDT
About This Site
Our team continuously monitors the SimplePractice System, including our customer- and client-facing web applications as well as mobile applications.
In the event that a part of SimplePractice is not available or encounters a problem, our team will post here.
If you are encountering an error not listed here, please reach out to our Customer Success Team via our Help Center at: https://support.simplepractice.com
Main application
Operational
Insurance Processing
Operational
Telehealth Service
Partial Outage
Online Payments Service
Operational
Email Service
Operational
SMS Service
Operational
Document Storage Service
Operational
Feedback Page
Operational
Insurance
Operational
Insurance Processing - Eligible
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.