All Systems Operational

About This Site

Our team continuously monitors the SimplePractice System, including our customer- and client-facing web applications as well as mobile applications.

In the event that a part of SimplePractice is not available or encounters a problem, our team will post here.

If you are encountering an error not listed here, please reach out to our Customer Success Team via our Help Center at: https://support.simplepractice.com

Main application Operational
90 days ago
99.98 % uptime
Today
Telehealth Service Operational
90 days ago
99.98 % uptime
Today
Online Payments Service Operational
90 days ago
99.95 % uptime
Today
Email Service Operational
90 days ago
99.98 % uptime
Today
SMS Service ? Operational
90 days ago
99.98 % uptime
Today
Document Storage Service Operational
90 days ago
100.0 % uptime
Today
Feedback Page ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
SimplePractice Service Availability
Fetching
Past Incidents
Mar 3, 2024

No incidents reported today.

Mar 2, 2024

No incidents reported.

Mar 1, 2024

No incidents reported.

Feb 29, 2024

No incidents reported.

Feb 28, 2024

No incidents reported.

Feb 27, 2024
Resolved - This incident has been resolved.
Feb 27, 22:07 PST
Monitoring - There was a temporary outage that prevented some customers from processing credit card payments. We are monitoring the status of this issue.
Feb 27, 17:32 PST
Investigating - We are currently investigating this issue.
Feb 27, 15:51 PST
Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.