All Systems Operational

About This Site

Our team continuously monitors the SimplePractice System, including our customer- and client-facing web applications as well as mobile applications.

In the event that a part of SimplePractice is not available or encounters a problem, our team will post here.

If you are encountering an error not listed here, please reach out to our Customer Success Team via our Help Center at: https://support.simplepractice.com

Uptime over the past 90 days. View historical uptime.
Main application Operational
Insurance Operational
Insurance Processing Operational
Insurance Processing - Availity Operational
Insurance Processing - Eligible Operational
Telehealth Service Operational
Online Payments Service Operational
Email Service Operational
SMS Service Operational
Document Storage Service Operational
Feedback Page Operational
Subscriptions Operational
API Operational
Webhooks Operational
Email Notifications Operational
Self-Serve Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
SimplePractice Service Availability
Fetching

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Customers unable to create appointments
Resolved - This incident has been resolved.
Sep 4, 06:15 PDT
Monitoring - We've identified the issue, implemented a fix, and are now monitoring the results. We will follow up once we have more information to share.
Sep 4, 06:01 PDT
Investigating - Users may be experiencing issues when creating appointments. We are actively working to resolve this issue as quickly as possible. More updates to follow shortly.
Sep 4, 05:45 PDT

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

Unable to approve appointment requests
Resolved - This issue has been resolved. We appreciate your patience.
Aug 31, 17:42 PDT
Monitoring - A fix has been implemented and we are currently monitoring the situation.
Aug 31, 17:33 PDT
Identified - We've identified the issue and are currently working on a fix.
Aug 31, 17:28 PDT
Investigating - We are currently investigating an issue with approving appointment requests.
Aug 31, 17:08 PDT
Appointment Requests
Resolved - This issue has now been resolved.
Aug 31, 07:32 PDT
Monitoring - A fix has been implemented for this and we are currently monitoring the situation.
Aug 31, 07:16 PDT
Identified - We have identified the cause of the issue and are actively working on a fix.
Aug 31, 06:21 PDT
Investigating - We are currently seeing an issue with appointment requests appearing on the Requests page.
Aug 31, 06:11 PDT

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

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