All Systems Operational

About This Site

Our team continuously monitors the SimplePractice System, including our customer- and client-facing web applications as well as mobile applications.

In the event that a part of SimplePractice is not available or encounters a problem, our team will post here.

If you are encountering an error not listed here, please reach out to our Customer Success Team via our Help Center at: https://support.simplepractice.com

Main application Operational
90 days ago
99.96 % uptime
Today
Insurance Processing Operational
90 days ago
100.0 % uptime
Today
Telehealth Service Operational
90 days ago
100.0 % uptime
Today
Online Payments Service Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
90 days ago
99.94 % uptime
Today
SMS Service ? Operational
90 days ago
100.0 % uptime
Today
Document Storage Service Operational
90 days ago
100.0 % uptime
Today
Feedback Page ? Operational
90 days ago
100.0 % uptime
Today
Insurance Operational
Insurance Processing - Eligible Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
SimplePractice Service Availability
Fetching
May 8, 2025

No incidents reported today.

May 7, 2025
Resolved - We were notified of an issue where users experienced trouble logging in to SimplePractice and/or using the platform.

We were able to identify the root cause of the issue and implement a fix for it shortly after we discovered the problem.

May 7, 09:30 PDT
May 6, 2025
Resolved - This incident has been resolved.
May 6, 11:16 PDT
Monitoring - A fix has been released and we are monitoring the results.
May 6, 10:18 PDT
Identified - The issue has been identified and a fix is being implemented.
May 6, 09:13 PDT
Investigating - We are currently experiencing a limited feature interruption related to new team member sign ups.

We are actively working to resolve this issue as quickly as possible. More updates to follow shortly.

May 6, 08:58 PDT
May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

Apr 30, 2025

No incidents reported.

Apr 29, 2025

No incidents reported.

Apr 28, 2025

No incidents reported.

Apr 27, 2025

No incidents reported.

Apr 26, 2025

No incidents reported.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.