All Systems Operational

About This Site

Our team continuously monitors the SimplePractice System, including our customer- and client-facing web applications as well as mobile applications.

In the event that a part of SimplePractice is not available or encounters a problem, our team will post here.

If you are encountering an error not listed here, please reach out to our Customer Success Team via our Help Center at: https://support.simplepractice.com

Main application Operational
90 days ago
99.98 % uptime
Today
Telehealth Service Operational
90 days ago
99.98 % uptime
Today
Online Payments Service Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
90 days ago
100.0 % uptime
Today
SMS Service ? Operational
90 days ago
100.0 % uptime
Today
Document Storage Service Operational
90 days ago
100.0 % uptime
Today
Feedback Page ? Operational
90 days ago
100.0 % uptime
Today
Insurance Operational
Insurance Processing - Availity Operational
Insurance Processing - Eligible Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
SimplePractice Service Availability
Fetching
Past Incidents
Feb 7, 2025

No incidents reported today.

Feb 6, 2025
Resolved - This incident has been resolved.
Feb 6, 13:15 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 6, 12:23 PST
Investigating - We are currently investigating this issue.
Feb 6, 12:13 PST
Resolved - This incident has been resolved.
Feb 6, 06:58 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 6, 06:54 PST
Identified - The issue has been identified and a fix is being implemented.
Feb 6, 06:51 PST
Investigating - We are currently experiencing issues with our Telehealth service. Some users may be unable to connect to their sessions, while others may experience delays.

We are actively working to resolve this issue as quickly as possible. More updates to follow shortly.

Feb 6, 06:44 PST
Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.

Jan 27, 2025

No incidents reported.

Jan 26, 2025

No incidents reported.

Jan 25, 2025

No incidents reported.

Jan 24, 2025

No incidents reported.