Update - We are continuing to work on a fix for this issue.
Nov 15, 2025 - 20:14 PST
Update - We are continuing to work on a fix for this issue.
Nov 15, 2025 - 14:59 PST
Identified - We've been alerted to an issue where customers may have issues accessing the Save button when creating or editing blocks of availability, and will be working to have this resolved as soon as we can.

If met with this issue we've noted that decreasing the Zoom on your browser will allow you to access the Save button to create or make changes to existing blocks of availability.

Nov 15, 2025 - 11:10 PST

About This Site

Our team continuously monitors the SimplePractice System, including our customer- and client-facing web applications as well as mobile applications.

In the event that a part of SimplePractice is not available or encounters a problem, our team will post here.

If you are encountering an error not listed here, please reach out to our Customer Success Team via our Help Center at: https://support.simplepractice.com

Main application Operational
90 days ago
99.91 % uptime
Today
Insurance Processing Operational
90 days ago
100.0 % uptime
Today
Telehealth Service Operational
90 days ago
99.97 % uptime
Today
Online Payments Service Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
90 days ago
100.0 % uptime
Today
SMS Service ? Operational
90 days ago
100.0 % uptime
Today
Document Storage Service Operational
90 days ago
100.0 % uptime
Today
Feedback Page ? Operational
90 days ago
100.0 % uptime
Today
Insurance Operational
Insurance Processing - Eligible Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
SimplePractice Service Availability
Fetching
Nov 16, 2025

No incidents reported today.

Nov 15, 2025

Unresolved incident: Save button for Availability is inaccessible.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025
Resolved - This issue has been resolved. We appreciate your patience.
Nov 12, 11:01 PST
Identified - We are currently experiencing a limited feature interruption related to an error preventing some Client Portal and Welcome emails to be sent.

We have identified the issue and are actively working to resolve this as quickly as possible. More updates to follow shortly.

Nov 12, 05:00 PST
Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.