All Systems Operational

About This Site

Our team continuously monitors the SimplePractice System, including our customer- and client-facing web applications as well as mobile applications.

In the event that a part of SimplePractice is not available or encounters a problem, our team will post here.

If you are encountering an error not listed here, please reach out to our Customer Success Team via our Help Center at: https://support.simplepractice.com

Main application Operational
90 days ago
99.9 % uptime
Today
Telehealth Service Operational
90 days ago
100.0 % uptime
Today
Online Payments Service Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
90 days ago
100.0 % uptime
Today
SMS Service ? Operational
90 days ago
100.0 % uptime
Today
Document Storage Service Operational
90 days ago
100.0 % uptime
Today
Feedback Page ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
SimplePractice Service Availability
Fetching
Past Incidents
Jun 24, 2024

No incidents reported today.

Jun 23, 2024

No incidents reported.

Jun 22, 2024

No incidents reported.

Jun 21, 2024

No incidents reported.

Jun 20, 2024

No incidents reported.

Jun 19, 2024

No incidents reported.

Jun 18, 2024

No incidents reported.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024
Resolved - This incident has been resolved.
Jun 12, 14:10 PDT
Update - We're still in the process of monitoring this at the moment. This in mind we'll be continuing to provide updates when we can.
Jun 12, 13:25 PDT
Monitoring - We've had the opportunity to identify the issue, and implement a fix for it. We're currently monitoring this and will continue to provide more information as we move forward.
Jun 12, 12:54 PDT
Investigating - We've been made aware of an issue where some customers may not be able to access the platform, we're in the process of investigating this now and will be following up when have more information.
Jun 12, 12:28 PDT
Resolved - This has been resolved, thank you for your patience.
Jun 12, 11:25 PDT
Monitoring - We've had the opportunity to determine what caused this issue, and are in the process of monitoring this further. Will be following up once we've had the chance to confirm this has been resolved.
Jun 12, 11:15 PDT
Investigating - We've been made aware of issues where customers can't access the site. We're currently in the process of looking into this now and will be following up as we have more information.
Jun 12, 11:07 PDT
Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.