Customer's aren't able to reset their password

Incident Report for SimplePractice

Resolved

This incident has been resolved.

Posted May 22, 2023 - 13:06 PDT

A fix has been implemented and we are monitoring the results.

Posted May 22, 2023 - 12:17 PDT

We are continuing to work on a fix for this issue.

Posted May 22, 2023 - 11:57 PDT

The issue has been identified and a fix is being implemented.

Posted May 22, 2023 - 11:23 PDT

We are continuing to investigate this issue.

Posted May 22, 2023 - 11:03 PDT

We are currently investigating the issue.

Posted May 22, 2023 - 10:58 PDT

This incident affected: Main application.