The issue has been resolved and automatic processing has returned to normal.
Posted Aug 03, 2022 - 13:05 PDT
Update
We are still continuing to monitor the automatic processes.
Posted Aug 03, 2022 - 12:25 PDT
Update
We are still monitoring the automatic processes.
Posted Aug 03, 2022 - 10:45 PDT
Update
We are still monitoring the automatic processes. We will send out another update in 30 minutes or when the issue is fully resolved.
Posted Aug 03, 2022 - 10:01 PDT
Monitoring
We are still monitoring, and will send out another update in one hour or when the issue is fully resolved.
Posted Aug 03, 2022 - 08:58 PDT
Identified
Our team is currently monitoring a delay in automatic processes across our site, which include appointment reminder delivery and invoice creation. This means that some customers and clients may experience a delay in receiving appointment reminders and billing documents.
The issue has been identified and automatic processes are resuming, but it will take some time for all of them to be completed.