Secure Messaging Disruption
Incident Report for SimplePractice
Resolved
Thank you for your patience as we investigated this issue. All Secure Messaging services have been restored.
Posted Jan 24, 2023 - 16:17 PST
Investigating
We are experiencing a temporary interruption to Secure Messaging services. In the meantime, customers can send emails to clients directly if urgent.
Our engineering team is aware of the issue and a solution is being deployed.
We know that this could impact your workflow, and our team is working hard to resolve this as quickly as possible. Rest assured that your data is safe.
Posted Jan 24, 2023 - 16:08 PST
This incident affected: Main application.