Site outage
Incident Report for SimplePractice
Resolved
This incident has been resolved.
Posted Jan 30, 2024 - 09:29 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 30, 2024 - 09:05 PST
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 30, 2024 - 08:53 PST
Update
We are continuing to investigate this issue.
Posted Jan 30, 2024 - 08:42 PST
Investigating
We are aware of the current application outage and are working on determining the cause.
Posted Jan 30, 2024 - 08:42 PST
This incident affected: Main application, Telehealth Service, Online Payments Service, Email Service, and SMS Service.
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