Temporary service interruption

Incident Report for SimplePractice

Resolved

Our Engineering Team has resolved the issue. We appreciate your patience.

Posted Feb 16, 2023 - 06:54 PST

Investigating

Some users may be experiencing trouble when logging in to SimplePractice. Our Engineering team is currently investigating this issue.

We know that this could impact your workflow, and our team is working hard to resolve this as quickly as possible. Rest assured that your data is safe.

We will continue to provide updates until we reach a resolution.

Posted Feb 16, 2023 - 06:29 PST

This incident affected: Main application, Telehealth Service, Online Payments Service, Email Service, and SMS Service.