Load Previous Note feature not populating the most recent note
Incident Report for SimplePractice
Resolved
This incident has been resolved.
Posted Mar 21, 2023 - 12:00 PDT
Monitoring
A fix for this issue has been released, and we are currently monitoring this further.
Posted Mar 21, 2023 - 10:37 PDT
Update
We're still in the process of implementing a fix for this issue. Will be providing additional updates within the next 30 minutes.
Posted Mar 21, 2023 - 09:39 PDT
Identified
We have identified the cause of the issue, and are now working on implementing a fix. Will provide more updates within the next 30 minutes.
Posted Mar 21, 2023 - 09:05 PDT
Investigating
We have recently been made aware of an issue where the Load Previous Note functionality isn't populating the most recent note. We're currently investigating this issue at the moment, and will be providing updates within the next 30 minutes.
Posted Mar 21, 2023 - 08:49 PDT
This incident affected: Main application.
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