Site under heavy load & Delays in Account Activity updates

Incident Report for SimplePractice

Resolved

This incident has been resolved.

Posted Jul 14, 2025 - 16:50 PDT

We are continuing to work on a fix for this issue.

Posted Jul 14, 2025 - 16:21 PDT

We're continuing to work on a fix for this issue.

Posted Jul 14, 2025 - 15:15 PDT

The site is currently experiencing a higher than normal amount of load which may be causing pages and features to be slow or unresponsive.

Posted Jul 14, 2025 - 14:06 PDT

This incident affected: Main application.